Shipping policy
Shipping conditions
Welcome to our online shop! Below you will find our shipping conditions, which apply to all orders placed via our Shopify shop.
1. shipping costs
The shipping costs vary depending on the order value, delivery address and selected shipping method. The exact shipping costs are displayed in the checkout before you finalise your order.
2. countries of delivery
We currently ship to the following countries:
Belgium
Bulgaria
Denmark
Germany, Estonia
Estonia
Finland
Finland France
Greece
Ireland
Italy
Croatia
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain
Czech Republic
Hungary
If your country is not included in the list, please contact us
3. shipping time
The delivery time varies depending on the shipping destination and the selected shipping method:
Germany
Standard shipping: 2-4 working days
Express shipping: 1-2 working days
The estimated delivery time for orders within the EU is
Standard shipping: 2-8 working days
Express delivery: 1-4 working days
Please note that delivery times may be delayed due to external factors such as customs clearance or unforeseen events.
4. processing time
All orders are processed within 1 working day after receipt of payment. Orders received on weekends or public holidays will be processed the next working day.
5. shipment tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to check the status of your delivery online at any time.
6. customs and import duties
International orders may be subject to customs or import fees, which must be paid by the customer. These fees depend on the regulations of the country of delivery.
7. undeliverable parcels
If a parcel cannot be delivered due to an incorrect address or other circumstances, we will contact you to arrange re-delivery. Please note that additional costs may be incurred for re-delivery.
8 Returns and refunds
Information on returns and refunds can be found in our cancellation policy
9. contact us
If you have any questions about your order or shipping, you can reach us at
Email: LucoroShop@gmail.com
Phone: 01737392780
Welcome to our online shop! Below you will find our shipping conditions, which apply to all orders placed via our Shopify shop.
1. shipping costs
The shipping costs vary depending on the order value, delivery address and selected shipping method. The exact shipping costs are displayed in the checkout before you finalise your order.
2. countries of delivery
We currently ship to the following countries:
Belgium
Bulgaria
Denmark
Germany, Estonia
Estonia
Finland
Finland France
Greece
Ireland
Italy
Croatia
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain
Czech Republic
Hungary
If your country is not included in the list, please contact us
3. shipping time
The delivery time varies depending on the shipping destination and the selected shipping method:
Germany
Standard shipping: 2-4 working days
Express shipping: 1-2 working days
The estimated delivery time for orders within the EU is
Standard shipping: 2-8 working days
Express delivery: 1-4 working days
Please note that delivery times may be delayed due to external factors such as customs clearance or unforeseen events.
4. processing time
All orders are processed within 1 working day after receipt of payment. Orders received on weekends or public holidays will be processed the next working day.
5. shipment tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to check the status of your delivery online at any time.
6. customs and import duties
International orders may be subject to customs or import fees, which must be paid by the customer. These fees depend on the regulations of the country of delivery.
7. undeliverable parcels
If a parcel cannot be delivered due to an incorrect address or other circumstances, we will contact you to arrange re-delivery. Please note that additional costs may be incurred for re-delivery.
8 Returns and refunds
Information on returns and refunds can be found in our cancellation policy
9. contact us
If you have any questions about your order or shipping, you can reach us at
Email: LucoroShop@gmail.com
Phone: 01737392780